Quote from: GardenKit on February 25, 2020, 03:34:02 PMI bet you have something there with some folks thinking. I hear this a lot...."its been very reliable up till now" . You then find the machine is often yrs old with zero maintaining. It seems that there judgment on how good a machine is stems from how long its given trouble free service until it stops or brakes. This is often backed up with.."my last mower worked for yrs and yrs and I never had to touch it " .
Not wishing to advocate this as standard procedure Mr Nomis, as just like you, servicing mowers is how I make my living, but you do have to admire these machines for being able to perform for 12 years with no servicing.
Same plug, same oil, same filter etc.
I see them too, and wonder in disbelief at the customers attitude.
But it suits some people to operate this way, and this particular customer has saved himself around £1200 on servicing over the mowers life.
He's probably going to get a hefty bill now though, but is going to see a massive difference in performance when he gets it back from you.
I have one old gent who bought a Mountfield SP42 from Screwyou & Queue on a Wednesday 15 years ago with OAP discount. I guess it cost him around £150 at the time.
I have serviced it every year since, and he only uses it in dry weather and keeps it in a clean, airy, shed.
It has now cost him around £1500 in servicing, but looks, and works, like new.
Mowers , saws, line trimmers......etc , way down the food chain it would seem , but if it was there car....well ??
